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軟題庫(kù) 學(xué)習(xí)課程
試卷年份2021年上半年
試題題型【單選題】
試題內(nèi)容

（）process is responsible for tracing the underlying cause of errors．
A．Capacity Management
B．Incident Management
C．Problem Management
D．Security Management

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相關(guān)試題

第72題： Business process is a series of activities completed by different（）,respectively doing their tasks, in order to achieve specific value objectives．
A．machines
B．personnel
C．equipments
D．tools
答案解析與討論：m.xiexiliangjiufa.com/st/5403522909.html

第73題： IT service manager wants to know the following: How many Oracle 12c licenses do we have? （）process will answer this question．
A．ContinuityManagement
B．Configuration Management
C．Incident Management
D．Change Management
答案解析與討論：m.xiexiliangjiufa.com/st/540366401.html

第74題： （）is not a Service Desk activity．
A．Registering Incidents
B．Applying temporary fixes
C．Relating an incident to a Known Error
D．Solving a Problem
答案解析與討論：m.xiexiliangjiufa.com/st/5403714990.html



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