A project manager is having problems closing a project because the stakeholders did not accept the majority of the deliverables described in the project charter. What should the project manager do?

項(xiàng)目經(jīng)理在收尾一個(gè)項(xiàng)目時(shí)遇到問(wèn)題，因?yàn)橄嚓P(guān)方不接受項(xiàng)目章程中描述的大部分可交付成果，項(xiàng)目經(jīng)理應(yīng)該做？

A.Update the project charter更新項(xiàng)目章程

B.Submit a change request提交變更請(qǐng)求

C.Update the scope management plan更新范圍管理計(jì)劃

D.Validate the scope核實(shí)范圍

信管網(wǎng)參考答案：D

信管網(wǎng)解析：

D是參考答案。題干提出客戶對(duì)于章程中的項(xiàng)目成果不認(rèn)可。項(xiàng)目章程描述的是高層級(jí)范圍和可交付成果。項(xiàng)目成果正式驗(yàn)收工作是從過(guò)程5.5確認(rèn)范圍(Validate Scope)開(kāi)始的，在該過(guò)程中確認(rèn)每一個(gè)具體的可交付成果，從而提高最終產(chǎn)品獲得驗(yàn)收的可能性。同時(shí)過(guò)程5.5 使驗(yàn)收過(guò)程具有客觀性。選項(xiàng)D為過(guò)程5.5，參考PMBOK5.5關(guān)于過(guò)程定義的描述。