An IT team sent out information on how to access a new tool adopted for project communications. Now some stakeholders are asking questions that lead the project manager to believe they are not leveraging the new tool. What should the project manager do?

IT團隊之前發(fā)送了有關(guān)如何訪問項目溝通所采用的新工具的信息?，F(xiàn)在，一些相關(guān)方提出一些問題，讓項目經(jīng)理認為他們沒有利用新工具。項目經(jīng)理應(yīng)該怎么做？

A.Abandon the new tool and revert to previous methods for communicating updates放棄新工具并恢復以前用于溝通更新的方法

B.Resend the information on how to access the new tool重新發(fā)送有關(guān)如何訪問新工具的信息

C.Discuss these concerns with stakeholders and offer to provide training on the new tool與相關(guān)方討論這些問題，并提供新工具的相關(guān)培訓

D.meet with the IT team to obtain ideas on how to enforce the use of the new tool與IT團隊開會，獲得有關(guān)如何強制使用新工具的想法

信管網(wǎng)參考答案：C

信管網(wǎng)解析：

C是參考答案。通過與相關(guān)方溝通識別問題的原因，以確定解決方案。其他選項是可能的做法，需要先評估分析原因，再采取行動。