PMP®高頻錯(cuò)題(19)
高頻錯(cuò)題(19)
1、 [單選] 在項(xiàng)目測(cè)試期間,識(shí)別到多個(gè)缺陷。由于團(tuán)隊(duì)還在解決積壓的缺陷,測(cè)試將會(huì)超支的風(fēng)險(xiǎn)現(xiàn)在已經(jīng)增加。 項(xiàng)目經(jīng)理應(yīng)該怎么做?
During project testing,numerous defects are identifieSince a backlog of defects is already being addressed by the team,the risk that testing will overrun has now increase What should the project manager do?
A:將該問(wèn)題上報(bào)給項(xiàng)目發(fā)起人
Escalate the issue to the project sponsor.
B:采用沖突管理技術(shù)來(lái)審查和確定缺陷的優(yōu)先級(jí)
Adopt conflict management techniques to review and prioritize defects.
C:提交變更請(qǐng)求來(lái)解決缺陷
Submit change requests to resolve the defects.
D:請(qǐng)求額外的資源來(lái)處理缺陷積壓
Request additional resources to work on the defect backlog.
正確答案:C 你的答案:B
解析:PMBOK11.7.3.2 變更請(qǐng)求。監(jiān)督風(fēng)險(xiǎn)的輸出-變更請(qǐng)求,可以通過(guò)提交變更請(qǐng)求來(lái)解決缺陷問(wèn)題。
2、 [單選] 在準(zhǔn)備狀態(tài)報(bào)告時(shí),項(xiàng)目經(jīng)理發(fā)現(xiàn)完工估算(EAC)高于完工預(yù)算(BAC)。項(xiàng)目經(jīng)理下一步應(yīng)該做什么?
While preparing a status report,a project manager discovers that the estimate at completion(EAC)is more than the budget at completion(BAC).What should the project manager do next?
A:將問(wèn)題升級(jí)上報(bào)給項(xiàng)目發(fā)起人
Escalate it to the project sponsor.
B:減少范圍,以符合BAC
Reduce the scope to meet the BA
C:評(píng)估并在風(fēng)險(xiǎn)登記冊(cè)中記錄該風(fēng)險(xiǎn)
Assess it and record it in the risk register.
D:與團(tuán)隊(duì)開(kāi)會(huì),以解決該問(wèn)題
Meet with the team to address the issue.
正確答案:C 你的答案:D
解析:參見(jiàn)PMBOK第6版11.2.3 識(shí)別風(fēng)險(xiǎn):輸出 11.2.3.1 風(fēng)險(xiǎn)登記冊(cè) 風(fēng)險(xiǎn)登記冊(cè)記錄已識(shí)別單個(gè)項(xiàng)目風(fēng)險(xiǎn)的詳細(xì)信息。隨著實(shí)施定性風(fēng)險(xiǎn)分析、規(guī)劃風(fēng)險(xiǎn)應(yīng)對(duì)、實(shí)施風(fēng)險(xiǎn)應(yīng)對(duì)和監(jiān)督風(fēng)險(xiǎn)等過(guò)程的開(kāi)展,這些過(guò)程的結(jié)果也要記進(jìn)風(fēng)險(xiǎn)登記冊(cè)。
3、 [單選] 一個(gè)至關(guān)重要的項(xiàng)目增加了一個(gè)新的相關(guān)方。該相關(guān)方與每位團(tuán)隊(duì)成員聯(lián)系,以獲取有關(guān)項(xiàng)目目標(biāo)和狀態(tài)的信息。項(xiàng)目經(jīng)理應(yīng)該如何為該相關(guān)方提供這些信息?
A crucial important project adds a new stakeholder,This stakeholder approaches each team member to obtain information about the project’s objectives and status, what should the project manager do to provide the stakeholder with this information ?
A:邀請(qǐng)?jiān)撓嚓P(guān)方參加定期的項(xiàng)目狀態(tài)會(huì)議
Invite the stakeholder to regular project status meetings
B:將項(xiàng)目章程通過(guò)電子郵件發(fā)送給該相關(guān)方,然后通過(guò)電話跟進(jìn)
Email the project charter to the stakeholder then follow up with a phone call
C:要求該相關(guān)方與職能經(jīng)理和項(xiàng)目發(fā)起人交談
Ask the stakeholder to speak with the functional manager and project sponsor
D:確保該相關(guān)方從團(tuán)隊(duì)成員那里收到所有必要的信息
Ensure that the stakeholder receives all required information from team members
正確答案:A 你的答案:B
解析:PMBOK10.3 監(jiān)督溝通,相關(guān)方直接向成員索取信息,對(duì)項(xiàng)目會(huì)有負(fù)面影響,因此是相關(guān)方問(wèn)題。但題目問(wèn)如何提供信息,又屬于溝通問(wèn)題。排除法,A正確。
4、 [單選] 一個(gè)分包商雖然工作速度非???但卻未能完成項(xiàng)目可交付成果的正式驗(yàn)收程序??蛻舻馁|(zhì)量團(tuán)隊(duì)檢查了可交付成果,并創(chuàng)建了一份很長(zhǎng)的缺陷清單。若要避免這個(gè)問(wèn)題,項(xiàng)目經(jīng)理應(yīng)該事先做什么?
A subcontractor,working at a very fast pace,falls to complete official acceptance procedures for project deliverables.The client's team inspects thedeliverables and creates a long list of defects.What should the project manager have done to avoid this?
A:經(jīng)常與客戶舉行狀態(tài)會(huì)議
Held frequent status meetings with the client.
B:讓一個(gè)內(nèi)部質(zhì)量團(tuán)隊(duì)檢查可交付成果
Had an internal quality team check the deliverables.
C:實(shí)施質(zhì)量管理計(jì)劃
Implemented a quality management plan.
D:要求客戶提供原型
Requested a prototype from the client.
正確答案:C 你的答案:B
解析:為了保證質(zhì)量水平,需要有完整的質(zhì)量管理計(jì)劃。PMBOK 8.1.3.1 質(zhì)量管理計(jì)劃是項(xiàng)目管理計(jì)劃的組成部分,描述如何實(shí)施適用的政策、程序和指南以實(shí)現(xiàn)質(zhì)量目標(biāo)。它描述了項(xiàng)目管理團(tuán)隊(duì)為實(shí)現(xiàn)一系列項(xiàng)目質(zhì)量目標(biāo)所需的活動(dòng)和資源。B只關(guān)注檢查結(jié)果,不能保證避免質(zhì)量問(wèn)題。A舉行會(huì)議,不一定能暴露出質(zhì)量問(wèn)題。
5、 [單選] 公司正在開(kāi)發(fā)一些新產(chǎn)品,在測(cè)試階段,客戶發(fā)現(xiàn)該產(chǎn)品的一個(gè)嚴(yán)重缺陷。項(xiàng)目經(jīng)理應(yīng)該使用什么來(lái)確定合適的解決方案?
A company is developing a new produci.During the testing stage,customers identify a serious defect with it. What should the project manager use to determine an appropriate solution?
A:因果圖
Cause-and-effect diagram
B:六西格瑪
Six Sigma
C:專家判斷
Expert judgement
D:面向X的設(shè)計(jì)
Design for X
正確答案:A 你的答案:B
解析:參考答案:A 解析:修復(fù)缺陷,要先找根本原因。
6、 [單選] 客戶需要批準(zhǔn)的產(chǎn)品指南,以便在新的站點(diǎn)實(shí)施已完成的項(xiàng)目解決方案。但是,客戶卻無(wú)法實(shí)施解決方案,因?yàn)榭山桓冻晒荒馨凑找雅鷾?zhǔn)需求的規(guī)范執(zhí)行。 若要避免這個(gè)問(wèn)題,項(xiàng)目經(jīng)理應(yīng)該事先做什么?
Customer needs the approved product guidelines to implement a completed project solution at a new site. However, the customer cannot implement the solution because the deliverables fail to be executed in accordance with the specifications of the approved requirements. To avoid this problem, what should the project manager do in advance?
A:完成統(tǒng)計(jì)抽樣分析
To complete the statistical sampling analysis
B:應(yīng)用質(zhì)量檢查
To use the quality check
C:執(zhí)行質(zhì)量審計(jì)
To perform the quality audit
D:核實(shí)變更
To verify changes
正確答案:C 你的答案:B
解析:參考答案:C 解析:題目強(qiáng)調(diào)了“避免”,考管理質(zhì)量(質(zhì)量保證),只有C是管理質(zhì)量(質(zhì)量保證)工具。
7、 [單選] 一家組織在一個(gè)發(fā)展中國(guó)家啟動(dòng)一個(gè)大型項(xiàng)目。項(xiàng)目經(jīng)理同時(shí)也是當(dāng)?shù)氐囊晃幌嚓P(guān)方,非常支持這個(gè)項(xiàng)目。在項(xiàng)目執(zhí)行期間,該項(xiàng)目經(jīng)理調(diào)到另一個(gè)國(guó)家工作,新項(xiàng)目經(jīng)理對(duì)該項(xiàng)目的支持較少,因?yàn)槭褂昧嗽S多專注于其他日常職責(zé)的當(dāng)?shù)刭Y源。項(xiàng)目經(jīng)理應(yīng)該審查哪份文件?
An organization initiates a large project in a developing country. The project manager, who is also the local stakeholder, is very supportive of this project. During project execution, the project manager is transferred to another country. The new project manager is less supportive of the project because it uses many local resources that could be focusing on other daily responsibilities. What document should the project manager review?
A:組織過(guò)程資產(chǎn)
Organizational process assets
B:相關(guān)方參與評(píng)估矩陣
Stakeholder engagement assessment matrix
C:項(xiàng)目管理計(jì)劃
Project management plan
D:相關(guān)方參與計(jì)劃
Stakeholder engagement plan
正確答案:B 你的答案:C
解析:參考答案:B 解析:PMBOK(6)P521-13.2.2.5相關(guān)方參與度評(píng)估矩陣用于將相關(guān)方當(dāng)前參與水平與期望參與水平進(jìn)行比較。
8、 [單選] 一位相關(guān)方經(jīng)常錯(cuò)過(guò)計(jì)劃每?jī)芍芘e行一次的相關(guān)方會(huì)議。項(xiàng)目經(jīng)理首先應(yīng)該怎么做?
One stakeholder regularly misses scheduled biweekly Stakeholder meeting. What should the project manager do first?
A:開(kāi)始記錄每?jī)芍芘e行一次的會(huì)議,并與所有預(yù)期的與會(huì)者分享記錄
Start recording the biweekly meetings , and share the recordings with all the intended attendees.
B:請(qǐng)項(xiàng)目發(fā)起人與該相關(guān)方進(jìn)行交涉
Ask the project sponsor to intervene with the stakeholder.
C:與該相關(guān)方會(huì)面,討論其未能參加會(huì)議的問(wèn)題
Meet with the stakeholder to discuss his failure to attend meetings.
D:審查相關(guān)方參與評(píng)估矩陣,以了解該相關(guān)方的參與程度
Review the stakeholder engagement assessment matrix to understand the engagement level of the stakeholder.
正確答案:D 你的答案:C
解析:參考答案:D 解析:PMBOK(6)P521-13.2.2.5相關(guān)方參與度評(píng)估矩陣用于將相關(guān)方當(dāng)前參與水平與期望參與水平進(jìn)行比較。
9、 [單選] 項(xiàng)目團(tuán)隊(duì)正在研究一個(gè)項(xiàng)目的新批準(zhǔn)范圍,監(jiān)管團(tuán)隊(duì)在變更方面提供的意見(jiàn)是不可或缺的。但是,該團(tuán)隊(duì)發(fā)現(xiàn)監(jiān)管部門未被列為項(xiàng)目相關(guān)方。 項(xiàng)目經(jīng)理下一步應(yīng)該怎么做?
A project team is working on a project’s new approved scope. The regulatory team was integral in providing input that necessitated this change. However, the team discovers that the regulatory department was not listed as a project stakeholder. What should the project manager do next?
A:指示項(xiàng)目團(tuán)隊(duì)確認(rèn)是否需要進(jìn)行這項(xiàng)變更
Instruct the project team to verify the need for this change.
B:創(chuàng)建一項(xiàng)新的變更請(qǐng)求并確保監(jiān)管團(tuán)隊(duì)參與這個(gè)過(guò)程
Create a new change request and ensure that the regulatory team is involved in the process.
C:收集監(jiān)管團(tuán)隊(duì)的進(jìn)一步意見(jiàn),并更新現(xiàn)有變更請(qǐng)求以反映新信息
Gather further input from the regulatory team and update the existing change request to reflect the new information.
D:確保監(jiān)管團(tuán)隊(duì)包含在變更控制委員(CCB) 中
Ensure that the regulatory team is included in the change control boar
正確答案:B 你的答案:C
解析:參考答案:B 解析:PMBOK(6) 4.6 整體變更控制。監(jiān)管部門作為不可或缺的關(guān)鍵方未被列為項(xiàng)目相關(guān)方,需要采取變更請(qǐng)求進(jìn)行變更。
10、 [單選] 一位經(jīng)驗(yàn)豐富的項(xiàng)目經(jīng)理加入了一個(gè)已經(jīng)執(zhí)行六個(gè)月的項(xiàng)目。在與相關(guān)方的第一次會(huì)議期間,項(xiàng)目經(jīng)理了解到客戶擔(dān)心他們的期望沒(méi)有得到滿足。 項(xiàng)目經(jīng)理應(yīng)該查閱哪一份文件來(lái)解決這個(gè)問(wèn)題?
An experienced project manager joins a project that has been ongoing for six months.During their first meeting with stakeholder, the project manager learns of a customer concern that their expectations are not being met. What should the project manager refer to address this concern?
A:項(xiàng)目章程
Project charter
B:假設(shè)日志
Assumption log
C:范圍管理計(jì)劃
Scope management plan
D:相關(guān)方參與計(jì)劃
Stakeholder engagement plan
正確答案:D 你的答案:C
解析:參考答案:D 解析:PMBOK(6)P522-13.2.3.1屬于相關(guān)方問(wèn)題,根據(jù)相關(guān)參與計(jì)劃來(lái)解決。
11、 [單選] 一名新項(xiàng)目經(jīng)理加入一個(gè)正在執(zhí)行中的項(xiàng)目。該項(xiàng)目經(jīng)理不清楚哪些環(huán)境因素可能影響向關(guān)鍵相關(guān)方進(jìn)行有效的信息報(bào)告。 項(xiàng)目經(jīng)理應(yīng)該查閱下列哪份文件來(lái)了解這些影響?
A new project manager joins a project in progress. The project manager is unclear about what environmental factors may impact effective information reporting to key stakeholders. What should the project manager referent to understand these impacts?
A:溝通管理計(jì)劃
Communications management plan
B:相關(guān)方參與計(jì)劃
Stakeholder engagement plan
C:采購(gòu)管理計(jì)劃
Procurement management plan
D:風(fēng)險(xiǎn)管理計(jì)劃
Risk management plan
正確答案:B 你的答案:A
解析:參考答案:B 解析:PMBOK(6)P516-13.2規(guī)劃相關(guān)方參與。注意題干的描述是了解能夠影響到相關(guān)方的因素,而不是強(qiáng)調(diào)的信息。
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版權(quán)聲明:本文為CSDN博主「LK_Tracking」的原創(chuàng)文章,遵循CC 4.0 BY-SA版權(quán)協(xié)議,轉(zhuǎn)載請(qǐng)附上原文出處鏈接及本聲明。
原文鏈接:https://blog.csdn.net/weixin_40039983/article/details/108405385
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