高頻錯題（20）
1、 [單選] 準備驗收文件時，項目經(jīng)理意識到未能包含兩個功能。開發(fā)人員表示，雖然這些功能不完整，但客戶不會注意到。公司需要為該開發(fā)項目開具發(fā)票并收取付款，以支付未來六個月的工資。項目經(jīng)理應(yīng)該怎么做？
While preparing the acceptance document, the project manager realized that two features failed to be include The Developer states that although these features are incomplete, the customers will not notice. The company needs to invoice and receive payments for this project to cover salaries for the next six months. What should a project manager do?
A：根據(jù)開發(fā)人員的意見準備驗收文件
Prepare the acceptance documents based on the developer’s comment
B：在準備驗收文件之前包含這些功能
Include the features prior to preparing the acceptance document
C：審查需求管理計劃
Review the requirements management plan
D：提交變更請求
Submit a change requests
正確答案：D 你的答案：B
解析：5.5確認范圍，本題為職業(yè)道德問題，不能欺騙客戶，有錯必改。題目中表示發(fā)現(xiàn)功能不完整，項目范圍有遺失，需要提變更請求進行補救，開發(fā)人員的說法不符合情理，道德問題，A錯誤，B是變更請求被批準之后的事情，題目中已發(fā)現(xiàn)，C不需要再去審查需求，D為正確選項。

2、 [單選] 一個項目剛剛完成啟動階段，項目經(jīng)理正在開始該項目的需求收集過程。相關(guān)方都位于同一地點，但來自優(yōu)先級有沖突的不同部門。之前的項目經(jīng)理經(jīng)常被要求在執(zhí)行階段包含新的范圍，導致項目預(yù)算的計劃外增加并延長商定的進度計劃。在滿足所有相關(guān)方需求的同時，項目經(jīng)理應(yīng)該如何及時收集需求？
A project manager is beginning the requirements gathering process lot a project that has just completed the initiation phase. Project stakeholders are all in the same location but come from different departments with conflicting priorities. Previous project managers have often been required to include new scope during the execution phase, causing unplanned increase to the project budget and delaying the upon schedule, what should the project manager do to gather the requirements in a timely manner while meeting the needs of all stakeholders?
A：與所有相關(guān)方一起召開需求收集會議，以記錄初始范圍，然后將其分解為可完成的小部分可管理工作
Conduct a requirements gathering session with all stakeholders to document the initial scope and then break it into smaller pieces of manageable work that can be completed
B：與所有項目相關(guān)方一起召開需求收集會議，以記錄全部需求，然后關(guān)閉項目工作說明書 (SOW)并拒絕任何新需求
Conduct a requirements gathering session with all stakeholders to document full requirements, then close the statement of work (SOW) and reject any new requirements
C：分別與最重要的相關(guān)方開會進行需求收集，然后僅在工作說明書中更新這些相關(guān)方的新需求
Individually Meet with the most important stakeholders for requirements gathering , then update the SOW with new requirements only from these stakeholders
D：單獨與所有相關(guān)方開會以記錄范圍，然后通過變更請求過程處理任何其他高優(yōu)先級需求
individually meet with all stakeholders to document the scope, and then handle any additional high-priority requirements through the change request process
正確答案：A 你的答案：D
解析：pmbok p138-5.2收集需求。收集需求是為實現(xiàn)目標而確定、記錄并管理相關(guān)方的需要和需求的過程。題目中問的是如何收集需求，按排除法來選只有A最合適。

3、 [單選] 新聘用的項目經(jīng)理加入一個正在進行的項目，而該項目已經(jīng)落后于進度，在規(guī)劃階段未考慮到幾個時間制約因素，并且批準的基準進度計劃具有不靈活的完工期限，項目經(jīng)理首先應(yīng)該怎么做？
A newly hired project manager joins an ongoing project that is already behind schedule, several time constraints were not considered during the planning phase, and the approved baseline schedule has an inflexible completion deadline. What should the project manager do first?
A：制定進度計劃
Develop the schedule
B：控制進度計劃
Control the schedule
C：為項目活動排序
Sequence project activities
D：快速跟進進度計劃
Fast track the schedule
正確答案：B 你的答案：D
解析：進度規(guī)劃有誤，且工期很緊，項目經(jīng)理應(yīng)該調(diào)整進度計劃以確保按時完成，屬于控制進度。

4、 [單選] 項目經(jīng)理必須為政府編制一份工廠生產(chǎn)能力報告。這份報告將通過對400家工廠的總經(jīng)理進行調(diào)查而創(chuàng)建，并且必須在四個月內(nèi)完成，然而，根據(jù)現(xiàn)有資源以及調(diào)查每位總經(jīng)理所需的時間，該項目預(yù)計需要一年時間。項目經(jīng)理應(yīng)使用什么工具或技術(shù)來滿足預(yù)期期限？
A project manager must compile a factory productivity for government.The report will be created by surveying general managers across 400 factories and must be completed in four mouths.However 9based on the available resources and the time needed to survey each general manager,the project is expected to take one year. What tool or technique should the project manager use to meet the expected deadline?
A：進度壓縮
Schedule compression
B：快速跟進
Fast tracking
C：標桿對照
Benchmarking
D：統(tǒng)計抽樣
Statistical sampling
正確答案：A 你的答案：D
解析：時間不夠，要進度壓縮。題目沒有任何趕工或快速跟進的暗示，所以選進度壓縮。

5、 [單選] 一家農(nóng)業(yè)設(shè)備制造商因一個缺陷部件而召回數(shù)千個產(chǎn)品。這個問題導致許多客戶不滿, 公司花費500萬美元來修理和更換零件。哪一種成本預(yù)算類型可以防止這個問題？
An agricultural equipment manufacturer recalls several thousand products due to a defective part.This issue results in many unhappy customers,and the company spends US$5 million to repair and replace the part. What type of cost budgeting would have prevented this issue?
A：非一致性成本
Cost of non-conformance
B：一致性成本
Cost of conformance
C：矩陣圖
Matrix diagrams
D：多標準決策分析
Multicriteria decision analysis
正確答案：B 你的答案：A
解析：說明解析：PMBOK（6）P283-8.1.2.3規(guī)劃質(zhì)量管理-質(zhì)量成本。一致性成本包括預(yù)防成本，預(yù)防特定項目的產(chǎn)品、可交付成果或服務(wù)質(zhì)量低劣所帶來的相關(guān)成本。選項A：非一致成本由于失敗項目前后花費的資金不符合題目要求回答的內(nèi)容。選項C：矩陣圖沒有具體的預(yù)防作用。選項D：多標準決策分析不是用在預(yù)防上的質(zhì)量管理工具。

6、 [單選] 一位團隊成員通知項目經(jīng)理他們必須完成項目之外的一項關(guān)鍵任務(wù)。這將對項目進度產(chǎn)生風險。項目經(jīng)理應(yīng)該做什么去消除風險？
A team member informs the project manager that they must complete a critical outside of the project.This will pose a schedule risk to the project.What should the project manager do to eliminate the risk?
A：與該團隊成員的經(jīng)理協(xié)商另外一個時間來完成這項其他任務(wù)
Negotiate with the team member^ manager for an alternative time to complete the other task.
B：從另一個部門獲得一位替代資源
Obtain a replacement resource from another department.
C：向項目發(fā)起人匯報該團隊成員的經(jīng)理不遵守規(guī)定
Resport the team member's manger to the project sponsor for noncompliance.
D：指示該團隊成員的經(jīng)理釋放該團隊成員以完成預(yù)定的項目活動
Instruct the team member's manager to release the team member to complete the scheduled project activity.
正確答案：A 你的答案：D
解析：說明解析：用協(xié)商的辦法獲得項目資源的可用性。選項B：獲得替代資源需要進行變更。選項C：告狀不是好方法。 選項D：項目經(jīng)理無法指示、要求職能經(jīng)理。
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