A project manager learns that a team member changed a customer requirement to provide higher value and that work to implement this change has already started. What should the project manager do?

項目經(jīng)理了解到，一名團(tuán)隊成員變更客戶需求以提供更高價值，而且實(shí)施這一變更的工作已經(jīng)開始，項目經(jīng)理應(yīng)該怎么做？

A.Escalate the issue to the project sponsor.將該問題上報給項目發(fā)起人

B.Direct the team member to immediately revise their work to meet the customer’s original requirement.指示該團(tuán)隊成員立即修改工作，滿足客戶的原始需要

C.Instruct the team member to stop working on the change until receipt of change control board (CCB)approval.指示該團(tuán)隊成員停止變更的工作，直到收到變更控制委員會(CCB)的批準(zhǔn)

D.Approve the change and document it in the change log.批準(zhǔn)該變更，并將其記錄在變更日志中

信管網(wǎng)參考答案：C

信管網(wǎng)解析：

C是參考答案。有價值的變更不應(yīng)該直接否定，應(yīng)該遵循變更控制流程。參考章節(jié)4.6實(shí)施整體變更控制。