A change request was approved according to established change management procedures, during its implementation. a senior executive expresses surprise at not being involved in this approval, since the size and cost of the change was significant. What should the project manager have done to prevent this?

按照既定的變更管理程序，一項(xiàng)變更請求獲得批準(zhǔn)，在實(shí)施該變更過程中,一位高級管理人員對其未參與批準(zhǔn)變更表示很驚訝，因?yàn)樵撟兏囊?guī)模和成本都很大。若要避免這個(gè)問題，項(xiàng)目經(jīng)理應(yīng)該事先做什么？

A.Established a change management process, the required different approval levels depending upon cost estimates制定變更管理流程，要求根據(jù)成本估算需要不同的審批級別

B.Ensured that the project team was trained to identify situations in which the senior executive should be involved in the change management process確保項(xiàng)目團(tuán)隊(duì)接受培訓(xùn)，以識別該高級管理人員應(yīng)該參與變更管理流程的情況

C.Involve the senior executive in the design of the change management process during the project’s planning phase在項(xiàng)目的規(guī)劃階段，讓該高級管理人員參與變更管理流程的設(shè)計(jì)

D.Consulted with the senior executive prior to submitting the change request在提交變更請求之前先咨詢該高級管理人員的意見

信管網(wǎng)參考答案：C

信管網(wǎng)解析：

C是參考答案?？键c(diǎn)在于制定項(xiàng)目管理計(jì)劃中變更管理計(jì)劃的編制，應(yīng)事先考慮關(guān)鍵干系人在變更處理過程中的角色、職責(zé)等內(nèi)容。A可以理解為是C的一項(xiàng)工作。